Change your mind about return/exchange:
We are happy to offer a change of heart in return or exchange.

With receipt or tax invoice:
Within 30 days of receiving the goods, if you are not satisfied, you can return and exchange the goods for free
All returned goods must be unused, in their original packing and saleable condition
Receipts and tax invoices must be valid and in good condition
All refunds will be provided in the form of original tender. The check will be returned in cash (once the bank has processed the check) and the credit card refund must be returned to the credit card.
Note: Credit card must be shown before refund.

No proof of purchase:
In the event of a return without proof of purchase, we will record your identification. We may not be able to accept your return without this.
We can offer exchange of certificates or preferred goods,All goods to be exchanged must be unused, kept in their original packing and saleable condition
Exchange certificates are valid from the date of issue and can be redeemed at any store. The vouchers are not redeemable for cash or gift CARDS.

If you are not entirely satisfied at your purchase, we're here to help.If you need help, please contact service@holawiki.com.